FRONT OFFICE MANAGEMENT IN HOSPITAL

About Course

The Front Office Management in Hospitals course trains individuals in handling front desk operations efficiently while ensuring quality patient interaction. It blends medical knowledge, communication skills, hygiene practices, documentation, and software use to support seamless hospital functioning.

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By the end of the course, participants will be able to learn:
1.Understand the fundamentals of HR management in hospitals.
2.Plan and forecast human resource needs in healthcare settings.
3.Conduct effective recruitment, selection, and training processes.
4.Manage wage systems, job evaluations, and working conditions.
5.Analyze and apply organizational behavior principles in hospitals.
6.Address change resistance and promote a healthy organizational culture.
7.Lead and manage organizational change in healthcare environments.

Course Content

FRONT OFFICE MANAGEMENT IN HOSPITAL

Module 1 : Mock Test (MCQS)
Module 1 : Mock Test (FIBS)
Module 1 : 1. INTRODUCTION TO FUNCTIONS OF HOSPITAL FRONT OFFICE MANAGEMENT

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs)
Module 2 : Mock Test (MCQS)
Module 2 : Mock Test (FIBS)
Module 2 : CONSENT, REPORTING & DOCUMENTATION

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs)
Module 3 : Mock Test (MCQS)
Module 3 : Mock Test (FIBS)
Module 3 : BASIC STRUCTURE AND FUNCTION OF HUMAN BODY

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs)
Module 4 : Mock Test (MCQS)
Module 4 : Mock Test (FIBS)
Module 4 : INTRODUCTION TO MEDICAL TERMINOLOGY REQUIRED RELATED TO FRONT DESK FUNCTIONING

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs)
Module 5 : Mock Test (MCQS)
Module 5 : Mock Test (FIBS)
Module 5 : INFECTION CONTROL & PREVENTION.

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs)
Module 6 : Mock Test (MCQS)
Module 6 : Mock Test (FIBS)
Module 6 : PERSONAL HYGIENE

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs)
Module 7 : Mock Test (MCQS)
Module 7 : Mock Test (FIBS)
Module 7 : PROFESSIONAL BEHAVIOR AT WORK SETTINGS

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs) (copy)
Module 8 : Mock Test (MCQS)
Module 8 : Mock Test (FIBS)
Module 8 : RIGHTS RESPONSIBILITIES OF PATIENTS

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs) (copy)
Module 9 : Mock Test (MCQS)
Module 9 : Mock Test (FIBS)
Module 9 : MAINTAIN CONDUCIVE ENVIRONMENT IN EMERGENCY SITUATION

00:00
10 Multiple Choice Questions (MCQs)
5 Fill in the Blanks (FIBs)
Module 10 : Mock Test (MCQS)
Module 10 : Mock Test (FIBS)
Module 10 : HOSPITAL INFORMATION SYSTEM (HIS) – MEDICAL SOFTWARE APPLICATIONS

00:00
10 Multiple Choice Questions (MCQs)
5. Fill-in-the-Blank (FIB) Questions
Module 11 : Mock Test (MCQS)
Module 11 : Mock Test (FIBS)
Module 11 : PAYMENT AND BILLING

00:00
10 Multiple Choice Questions (MCQs)
5 Fill-in-the-Blank (FIB) Questions
Module 12 : Mock Test (MCQS)
Module 12 : Mock Test (FIBS)
Module 12 : CUSTOMER SERVICE EXCELLENCE AND PATIENT SATISFACTION

00:00
10 Multiple Choice Questions (MCQs)
5 Fill-in-the-Blank (FIB) Questions (copy)
Project (FRONT OFFICE MANAGEMENT IN HOSPITAL)

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About Course

What Will You Learn?

Course Content

FRONT OFFICE MANAGEMENT IN HOSPITAL

Module 1 : Mock Test (MCQS)

Module 1 : Mock Test (FIBS)

Module 1 : 1. INTRODUCTION TO FUNCTIONS OF HOSPITAL FRONT OFFICE MANAGEMENT

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs)

Module 2 : Mock Test (MCQS)

Module 2 : Mock Test (FIBS)

Module 2 : CONSENT, REPORTING & DOCUMENTATION

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs)

Module 3 : Mock Test (MCQS)

Module 3 : Mock Test (FIBS)

Module 3 : BASIC STRUCTURE AND FUNCTION OF HUMAN BODY

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs)

Module 4 : Mock Test (MCQS)

Module 4 : Mock Test (FIBS)

Module 4 : INTRODUCTION TO MEDICAL TERMINOLOGY REQUIRED RELATED TO FRONT DESK FUNCTIONING

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs)

Module 5 : Mock Test (MCQS)

Module 5 : Mock Test (FIBS)

Module 5 : INFECTION CONTROL & PREVENTION.

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs)

Module 6 : Mock Test (MCQS)

Module 6 : Mock Test (FIBS)

Module 6 : PERSONAL HYGIENE

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs)

Module 7 : Mock Test (MCQS)

Module 7 : Mock Test (FIBS)

Module 7 : PROFESSIONAL BEHAVIOR AT WORK SETTINGS

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs) (copy)

Module 8 : Mock Test (MCQS)

Module 8 : Mock Test (FIBS)

Module 8 : RIGHTS RESPONSIBILITIES OF PATIENTS

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs) (copy)

Module 9 : Mock Test (MCQS)

Module 9 : Mock Test (FIBS)

Module 9 : MAINTAIN CONDUCIVE ENVIRONMENT IN EMERGENCY SITUATION

10 Multiple Choice Questions (MCQs)

5 Fill in the Blanks (FIBs)

Module 10 : Mock Test (MCQS)

Module 10 : Mock Test (FIBS)

Module 10 : HOSPITAL INFORMATION SYSTEM (HIS) – MEDICAL SOFTWARE APPLICATIONS

10 Multiple Choice Questions (MCQs)

5. Fill-in-the-Blank (FIB) Questions

Module 11 : Mock Test (MCQS)

Module 11 : Mock Test (FIBS)

Module 11 : PAYMENT AND BILLING

10 Multiple Choice Questions (MCQs)

5 Fill-in-the-Blank (FIB) Questions

Module 12 : Mock Test (MCQS)

Module 12 : Mock Test (FIBS)

Module 12 : CUSTOMER SERVICE EXCELLENCE AND PATIENT SATISFACTION

10 Multiple Choice Questions (MCQs)

5 Fill-in-the-Blank (FIB) Questions (copy)

Project (FRONT OFFICE MANAGEMENT IN HOSPITAL)

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